Immediate reaction. All year round. Without exception.
24 hour emergency call centre – In case of emergency …
… of trapped passengers, the emergency call centre establishes direct contact to psychologically trained employees. All organisational measures are then initiated immediately. Our technicians are on their way. The passenger is informed about the anticipated time of action. The emergency call staff assess the situation - at regular intervals, by return calls to the lift car. That creates safety, calms, pacifies or simply informs.
Work is of course not finished with the release. The claim: Eliminate the fault – sustainably, straightforwardly, rapidly and using exclusively our own specialists.
7 days fault registration – For lift availability …
… we are always available. At the weekend, late in the evening or early in the morning. Whenever a malfunction occurs – you only need to call 0800 24 00-365. All relevant details are automatically made available to our technician on-call and enable a professional deployment within the shortest time.
We are happy to help you - rapid and uncomplicated.
In case of disruptions to your lift system, please get in touch with our 24 hour service hotline free of charge: