Personal – Competent – Available
A very personal service at the highest level. Competent and around the clock. Safe and with great responsibility. With a strong team and a modern production department for all situations. Always together. Always present. Always at the customer’s side. High satisfaction over many years. Excellent service right in your neighbourhood.
Over the entire period of in-service support, every operator has his own personal service manager. He is at his side with advice and assistance as direct contact partner in all matters concerning lift systems.
Schmitt + Sohn service managers generally have many years professional experience as service technicians. They know customers’ wishes and system technology from lived experience and regular training measures. Over 100 apprentices today form the foundation of the excellent S+ service of tomorrow.
Service by Schmitt + Sohn is available at any time. And far beyond the aspect of pure reachability. Contract customers have the entire logistics of an international service provider at their disposal if necessary.
• 32 branches and sales offices in Europe
• 86 service managers
• 330 qualified service technicians
• 28 key users
• 4 employees in Technical Support
• 435 service vehicles as mobile spare parts stores
• 32 warehouses at the branches
• more than 10,000 parts in the central warehouse in Nuremberg
• on-call centre occupied around the clock